← All work
Three Taps
ClientCarewell Clinics
DisciplineUX & UI Design
Year2025
Stack & toolsAI-assisted wireframing / Figma prototypes / Guerrilla usability tests / Accessible type scale / Design system
The brief
A booking flow for a chain of neighbourhood clinics, redesigned so an appointment takes three taps — grandparents included.
The old flow asked eleven questions before it showed a single time slot. We explored dozens of variations with AI, tested the strongest few with patients at the front desk, and kept only what they actually needed.
UX Research · UX Design · UI Design
Process & tools
- 01Generate and prune flow variations with AI
- 02Test prototypes with patients at the front desk
- 03Refine the interface by hand for clarity and large type
- AI-assisted wireframing
- Figma prototypes
- Guerrilla usability tests
- Accessible type scale
- Design system
UX & UI Design01 / 03
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UX & UI Design02 / 03
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UX & UI Design03 / 03
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